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Valley
Manor Residents
Q:
How old do I have to be to live at Valley Manor?
A: Sixty-two, although exceptions have been made!
Q:
What kind of people live at Valley Manor?
A: According to a recent survey, 92.3% of Valley Manor residents
attended college, many attaining post graduate degrees. Over
half list the GEVA, Dryden and Eastman Theatres, and the
MAG among their favorite leisure destinations. Other interests
include travel, golfing, gardening, spectator sports and
music. Volunteer pursuits and civic activism also rated
high; over 75 different organizations were listed as the
beneficiaries of our residents' support and participation!
Fees
Q:
What is the "entrance fee" at Valley Manor?
A: The entrance
fee is a one-time fee that allows you continuous use of
your apartment for as long as you live at Valley Manor.
Q:
Do I then own the apartment as I would a condominium?
A: No. You do
not have ownership. The entrance fee is better described
as a life lease of the apartment.
Q:
If I should leave Valley Manor for any reason, is there
a refund of the entrance fee?
A:
Our traditional "Founder's Fee" is pro-rated over
the first 36 months of residence. If you vacate your apartment
within this period, you (or your estate) will receive a
refund of the unused portion, less the non-refundable portion,
with no time limit.
Q:
Will I still pay rent at Valley Manor?
A:
Each resident pays a monthly maintenance fee. This fee includes:
daily meal of your choice; weekly
housekeeping service, including linens; all utilities except
telephone and cable service; and the use of Valley Manor's
many leisure areas.
Q: Is the monthly maintenance
fee guaranteed not to increase?
A: Because it
covers food, utilities and services, which are all subject
to inflationary pressures, we cannot guarantee that the
maintenance fee will not increase. We do promise, however,
that with careful management we will keep costs under control.
Q:
Does Valley Manor offer rental options without an entrance
fee?
A: Yes. Valley
Manor offers a renewable annual lease program on select
apartments. This program may be used as an introductory
period to living at Valley Manor, in which case a portion
of past rent applies to any future entrance fee.
Meals
Q: Can I choose
not to take meals in the dining room?
A: Yes. Although
we offer three meals a day in our private restaurant, you
may choose to not have a meal plan as part of your resident
package.
Q: Are there facilities for entertaining my guests?
A: Your guests
are welcome to join you for meals in the dining room at
any time, or you may wish to reserve the private dining
room, which is catered by Valley Manor's food service team.
Your overnight guests may stay in your apartment, or if
you prefer, you may reserve one of our attractively-decorated
guest rooms.
Q: What if I'm sick and can't get to a meal in the dining
room?
A: Our dining
service staff will gladly prepare a tray to bring to your
apartment if you are temporarily "under the weather".
Emergency
Services
 Q:
What if I need repairs in my apartment?
A: No need to
worry! Our maintenance staff is "on call" 24 hours
a day to keep Valley Manor in good working order.
Q:
What if I become ill and need assistance?
A: In an emergency, our security staff is available to help contact appropriate medical assistance. For ongoing health care needs, our Senior Living Consultants can help direct you to reputable licensed home health services, including visiting nurses.
Q:
What if there is a power outage?
A: Valley Manor
is prepared for any emergency with back-up generators, established
emergency plans and a well-trained, 24/7 staff on-site.
You may not even realize that the rest of the city is experiencing
weather or power problems!
Security
Issues
Q: How safe is living at Valley
Manor?
A: High-rise living
is perhaps the safest of all lifestyle options. Front desk
receptionists and doormen are on duty around-the-clock.
Side and rear doors are locked and accessible to employees
with valid IDs only. Video surveillance cameras are posted
throughout stairwells, parking lots, garages and entrance
areas. Security staff make frequent rounds throughout the
building, employees display photo IDs at all times, and
outside vendors are escorted by staff in the building.
Additional
Needs
Q:
What if I eventually need more services? Do I have to leave
Valley Manor?
A: One of the
advantages of living at Valley Manor is being part of Seniorsfirst
Communities and Services.
In addition our own services and amenities,
our staff can help connect you with additional outside service providers on an "as needed" or regular basis.
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